If you want to speak with a teledoctor, set an
appointment or need a quick prescription, chat with us
below or cal 1 (800) 920-3997
FAQ
Most of our members use HealthExpress 365 virtual care health programs as a
complement to their health insurance. Some
decide it is a smart financial strategy to combine a lower-premium
high-deductible health insurance plan with the
HealthExpress 365 health services. High-deductible insurance can serve as a
backup to cover unforeseen significant needs
like hospitalizations, while our preventive approach meets most day-to-day
health care needs with huge savings.
HealthExpress 365 health programs include unlimited 24/365 teledoctor
visits, home lab/virtual check-ups, low
telemedicine prescriptions, mental health, addiction therapy, and a
customized health app accessible from the comfort of
your home or on-to-go. Our health programs will help you save deductible,
copay, and prescription dollars typically
associated with health insurance, and empower you to lead a healthy
lifestyle.
Yes! At HealthExpress 365 we believe that everyone deserves affordable and
accessible health care. It is important to
understand that our program is not health insurance and is not a substitute
for comprehensive health insurance with
hospital and surgical coverage, but we can help with most daily health,
wellness, and preventative health care needs. We
encourage anyone who can afford it, to maintain a separate comprehensive
health insurance plan of their choosing to
cover services that are not included in our program such as
hospitalizations. Our program will help you save deductible,
copay, and prescription dollars typically associated with health insurance,
and empower you to lead a healthy lifestyle.
Absolutely! You can have up to 7 family members from anywhere in the United
States in our family health program and they
do not need to live in the same household. Plus, there is no deadline for
adding them!
The quickest way is to sign up for an individual or family health program on
our website. Once your benefits are active
(typically 2-3 business days after you sign-up) we will send an email
confirmation with instructions on how to access
your Member Portal where you can schedule your appointment. Alternatively,
you can start a chat in the bottom right
corner of our website or call us toll-free at 1 (800) 920-3997.
If you are already a member, please login to the 365members.com portal and
select Telemedicine.
The quickest way is to sign up for an individual or family health program on
our website. Once your benefits are active
(typically 2-3 business days after you sign-up) we will send an email
confirmation with instructions on how to access
your Member Portal where you can order tests for all adult members.
Alternatively, you can start a chat in the bottom
right corner of our website or call us toll-free at 1 (800) 920-3997.
The quickest way is to sign up for an individual or family health program on
our website. Once your benefits are active
(typically 2-3 business days after you sign-up) we will send an email
confirmation with instructions on how to access
your Member Portal where you can search for your medications, update, and
verify your prescriptions and we’ll do the
rest. We will send an order for your medication to the pharmacy of your
choice, or ship it directly to your door.
Alternatively, you can start a chat in the bottom right corner of our
website or call us toll-free at 1 (800) 920-3997.
If you are already a member, please login to the 365members.com portal and
select Pharmacy RX Savings.
The quickest way is to sign up for an individual or family health program on
our website. Once your benefits are active
(typically 2-3 business days after you sign-up) we will send an email
confirmation with instructions on how to access
your Member Portal. From there, you can upload your bill and our expert
medical advocates negotiate directly with
hospitals and care providers, on behalf of our members, with the goal of
achieving discounted bills and brokering
payment terms.
Alternatively, you can start a chat in the bottom right corner of our
website or call us toll-free at 1 (800) 920-3997.
If you are already a member, please login to the 365members.com portal and
select Medical Bill Negotiations.
Once you are enrolled for a HealthExpress 365 health program, you’ll be able
to access your HealthExpress 365 Navigo RX
card in your 365members health portal by logging in with your username and
password.
If you need assistance, please start a chat in the bottom right corner of
our website or call us toll-free at 1 (800) 920-3997.
Call us toll-free at 1 (800) 920-3997 or start a chat in the bottom right corner of our website.
Connect With Us
For questions, please email us here or chat with us live now!