FAQs

How does HealthExpress 365 work with my health insurance?

2021-01-30T03:33:36+00:00

Most of our members use Healthexpress 365 virtual care health plans as a complement to their health insurance. Some decide it is a smart financial strategy to combine a lower-premium high-deductible health insurance plan with the HealthExpress 365 health plans. High-deductible insurance can serve as a backup to cover unforeseen significant needs like hospitalizations, while [...]

How does HealthExpress 365 work with my health insurance?2021-01-30T03:33:36+00:00

Can I join HealthExpress 365 if I do not have health insurance?

2021-01-30T03:10:24+00:00

Yes! At Healthexpress 365 we believe that everyone deserves affordable and accessible health care. It is important to understand that our program is not health insurance and is not a substitute for comprehensive health insurance with hospital and surgical coverage, but we can help with most daily health, wellness, and preventative health care needs.  We [...]

Can I join HealthExpress 365 if I do not have health insurance?2021-01-30T03:10:24+00:00

How do I request a TeleDoctor appointment?

2021-01-30T03:19:14+00:00

The quickest way is to sign up for an individual or family health plan. Then, we'll send an email confirmation with the next steps to choose an appointment time. Alternatively, you can start a chat in the bottom right corner of our website or call us toll-free at 1 (888) 291-0057. If you're already a [...]

How do I request a TeleDoctor appointment?2021-01-30T03:19:14+00:00

How can I get a new prescription?

2021-01-30T03:12:23+00:00

The quickest way is to sign up for an individual or family health plan. Then, we'll send an email confirmation with the next steps. Alternatively, you can start a chat in the bottom right corner of our website or call us toll-free at 1 (888) 291-0057.  

How can I get a new prescription?2021-01-30T03:12:23+00:00

Where do I locate my HealthExpress 365 Navigo RX card?

2021-02-14T01:41:08+00:00

Once you are enrolled for a HealthExpress 365 health plan, you'll be able to access your HealthExpress 365 Navigo RX card in your 365members health portal by logging in with your username and password. If you need assistance, please start a chat in the bottom right corner of our website or call us toll-free at [...]

Where do I locate my HealthExpress 365 Navigo RX card?2021-02-14T01:41:08+00:00
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